A checklist is how you make a new tech's second week look like an experienced tech's. It is also how you prove, later, that the step everyone is arguing about was actually done.
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The tech works the list from their phone while they are standing in front of the job.
The completed list stays with the job, so it is there when the customer calls back in March.
A template can carry its checklist, so the right steps arrive with the right job.
Yes, as many as you need.
No. It records what was done rather than blocking the tech.
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